The New
SAP MaxAttention

Customer success for the intelligent enterprise

By providing the committed, comprehensive and personalized services your business needs, the new SAP MaxAttention can help you take full advantage of the opportunities of the intelligent enterprise. Pioneer your vision with premium access on-site at your business to trusted SAP experts, tools, and methodologies that make your desired business change successful with SAP solutions.

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The New SAP MaxAttention approach

SAP MaxAttention helps you turn your digital concepts into value-based predictable outcomes with precise and dedicated business and technical guidance on SAP solutions – from innovation to run.

Holistic engagement

SAP MaxAttention covers the business and IT demands of your company with one committed team.

Comprehensive portfolio

Across all SAP solutions, covering all deployments – comprehensively – from innovation to run.

Predictable outcomes

Our services adapt efficiently to your business needs and drive the right business outcomes for your company.

One SAP leadership team across all SAP services

The New SAP MaxAttention establishes a unique one SAP leadership capability for your service needs. Your SAP MaxAttention onsite team will coordinate and orchestrate the different service and support teams to operate as a single source of governance. Depending on your needs, the following key roles will guide you to success.

Service and Support Partner

Leads your engagement end-to-end through all delivery phases.

Enterprise Architect

Operationalizes your business strategies and goals to achieve your desired solution.

Lead Technical Quality Manager

Optimizes run and adoption of SAP solutions to support the right business outcomes.

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Your closest partnership with SAP on your way to becoming an Intelligent Enterprise

The holistic engagement model and comprehensive services portfolio of the new SAP MaxAttention helps you turn your ideas and concepts
into value-based predictable outcomes with precise and dedicated business and technical guidance from innovation to run.

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Comprehensive service portfolio and predictable outcomes

The New SAP MaxAttention services and support portfolio provides easy-to-consume, cumulative levels of engagement personalized to your needs. Whether on-premise, in the cloud, or as a hybrid, you can benefit from these services – from innovation to run.

Innovation Services

Manage and measure innovation as part of an innovation strategy

Lean digital innovation team with ongoing innovation cycles

Explore business possibilities and build functional prototypes

Co-Design

Minimize modifications/customization

Actionable plan for value extraction

Define value maps and a clear understanding of value metrics

Architecture Planning

Architecture design of high-end multifaceted landscapes

Target architecture in line with SAP’s product vision

Validate technical design of on premise, cloud and hybrid landscapes

Implementation Support

Preconfigured setup and ready to-use business processes

Develop detailed concept of the technical infrastructure and data migration design

Accelerate implementation plan of your transformation project

Cyber Security and Compliance

Technical architecture related to SAP security products and SAP solutions

Security and compliance roadmap

Identify critical gaps and optimization potential

PaaS and DevOps

Continuous delivery approach monitored with DevOps

Learn how to integrate your current landscape with the SAP Cloud Platform

Learn how to develop fast and agile state of the art cloud applications

Safeguarding

Performance tuning to achieve high performance and high scalability

Analyze functional design and architecture / Validated functional gaps

Define action plans to address risks and issues to performance, technical integrity, and stability

End-to-End Hybrid Operations

Faster stabilization phase of high-end solutions

Proactive monitoring and alerting

Prioritize list of critical areas and road map for the next steps

Accelerated Support

Proven secure connections and data for highly regulated industries

Guaranteed targeted initial response and resolution time

One point of contact with regular alignment and transparency

Unprecedented Value

Our level of diverse and in-depth experience covers a broad cross-section of industries, processes, and solutions. Ultimately, it allows you to extract the greatest value from your investment in SAP solutions so you can always run at your best.

Find Out More: To learn more about how the new SAP MaxAttention offering can help your business run at its best, download the detailed brochure below.

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